Miscellaneous Archives - Page 2 of 4 - Optimum Consulting

Should We Still Be Cold Calling / Telesales?

I have recently been working within our Perth office; a team made up mostly of international, young and very ambitious people and I was interested to hear their take on how they cold call, market and telesales. To be honest they have a totally different approach to what I have been brought up with. After

Are There Any Positive Outcomes From Terrorism?

Earlier this month we paid tribute to the 10th anniversary of the Bali Bombings, claimed as the deadliest act of terrorism in the history of Indonesia, killing 202 people. Even though I was not living in Australia at the time, I remember the news reports back in the UK and how it was a direct

A Business Lesson From Janela, The Coconut Lady

Warm weather, wind gently swirling through the coconut trees, blue skies, white sand and clear warm water – these are the images that send many into a distant daydream. For a few short months, it has been my reality. I have been in the North East of Brazil, Salvador. A lovely place, it is home

The Multicultural Workforce

As more and more companies have started recruiting people irrespective of their race, religion, gender and nationality, they are bound to face some of the common problems that can be associated with a multicultural workforce. The concept of “Multicultural Workforce” is evident across the globe, as a large number of businesses are recruiting people from

The Simplest Things

Around the office last week we all spoke about R U OK day. Some of us spoke about the importance of such a day and the ambassadors who are involved, others about how silly of an idea it is and some just looked puzzled before asking what in the world it even was! For those of you

When Office Banter Goes A Step Too Fluffing Far…

In my opinion, an office without good banter is like a nightclub without alcohol and music…dull. I came to Australia after working for a company in the UK where I got told off for saying the ‘F’ word in a good-humoured context in the office.  In protest I started using the word ‘fluff’ when I

Office Gossip – Team Builder or Culture Killer?

Everyone loves a bit of gossip, I’m sure we’ve all taken part in an office gossip session at some point in our lives. You know the kind I’m talking about… Did you hear about Luke in accounting? What’s wrong with Sarah in sales, she’s been really moody lately? It seems to be a great Aussie

The Wise “Old” Man

This week, I spent a couple of days in Melbourne. Apart from the weather (which was pathetic one day, perfect the next), Melbourne is one of my favourite places to visit. It has a buzz and a vibe and is always energetic. While I was there, I had the pleasure of having a lunch with

Turning Results Around Through Planning, Communication and Teamwork

I know, I know, we’ve heard it all before; by reading those self books that talk about the art of communication and effective planning – they say it all the time. But it really is amazing what can be achieved through effective organisation, communication and teamwork. I’ve recently had an experience which I thought brought